Privacy Policy & GDPR Compliance

GENERAL

The use of the electronic pages and services provided to the visitor/user by the website www.rockmedia.gr owned by “RockMedia.gr” hereinafter “the company”, requires your unconditional agreement with the Privacy Policy on the Protection of Personal Data of this website. Therefore, the visitor/user must carefully read the contents of this page before using the services of our website. If he/she does not agree, he/she must leave it and NOT make any use of its services and content.

This privacy policy may change from time to time in accordance with legislation or industry developments. We will not expressly inform our customers or users of our website of these changes. Instead, we recommend that you occasionally check this page for any changes to this privacy policy. Your continued use of the website www.rockmedia.gr even after any changes to the Privacy Policy, means your unconditional acceptance of these terms.

Privacy policy

We collect and process your personal data only when absolutely necessary. We will never sell, rent, distribute, or otherwise disclose your personal data. If you are under 16 years of age, you MUST have your parents’ consent before using the services of this website.

Administrator access to customer data and confidentiality obligation

The company maintains strict internal controls regarding access to customer data, including email content hosted on our infrastructure.

The company, to ensure the confidentiality obligation towards its customers, complies with the EU Data Protection Directive of 1995 (DPD) and with the EU General Data Protection Regulation 2018 (GDPR),

When we provide email services, we collect and process the data necessary to provide and operate the service. This data includes, but is not limited to, information about your domain, the email addresses created, and transactions related to the use of the service (such as sending and receiving emails).

Although we do not monitor the content of your emails and do not allow access to third parties, there are limited and well-defined circumstances under which authorized personnel may have access to this data:

– To provide technical or operational support where access is strictly necessary to diagnose or resolve service-related issues;
– To investigate potential violations of our Terms of Service, including misuse of email services (e.g., spam or abuse reports);
– To comply with legal obligations, including valid requests from regulatory, governmental, or law enforcement authorities.

Access to email content or other customer data is only made when necessary and is recorded in server access logs where technically applicable.

The company does not have access to customer email content for advertising, profiling or other non-operational purposes.

Personal information this website collects and why we collect it

This website collects and uses personal information for the following reasons:

Website traffic tracking

Like most websites, this one uses Google Analytics (GA) to track user activity. We use this data to determine the number of people using our website, to better understand how they find and use our pages, and to see their journey around the site. Although GA records data such as your geographic location, device, web browser, and operating system, none of this information identifies you personally to us. GA also records your computer’s IP address, which could be used to identify you, but Google does not provide us with access to it. We consider Google to be a third-party data processor that is compliant with European law.

Contact forms and email links

If you choose to contact us using a contact form or a link in our email, none of the data you provide will be stored by this website or transferred to or processed by any third party data processor, as defined below in the section “Our third party data processors”. Instead, this data will be sent to us in an email message via the SMTP (Simple Mail Transfer Protocol). Our SMTP servers are protected by the TLS security protocol (sometimes known as SSL), which means that the content of the email is encrypted before it is sent over the internet. The content of the email is decrypted by our local computers and devices.

Electronic newsletter

If you choose to subscribe to our email newsletter, the email address you submit to us will be forwarded to Mailchimp, which provides us with email marketing services. Mailchimp is a third party data processor (see the section “Our third party data processors” below). The email address you submit will not be stored in the database within the website or in any of our company’s internal IT systems.

Your email address will remain in Mailchimp’s database for as long as we continue to use its services for our email marketing or until you explicitly request to be removed from the list. You can do this by using the unsubscribe link contained in all email newsletters we send you.

As long as your email address remains in Mailchimp’s database, you will receive periodic (approximately once a month) newsletter emails from us.

Seeing www.rockmedia.gr advertisements on the internet

RockMedia uses the internet to advertise its services to the public.

When you visit the RockMedia website, it uses various digital advertising and digital marketing tools. When you visit the RockMedia website, it uses various digital advertising and digital marketing tools.such as pixels and cookies to “store” your browsing and understand what you are looking for. When you continue your browsing on other websites or Social Media, you may see our business advertised on them to remind you of its presence. We explain how these tools work below.

About cookies

The term “cookie” refers to a small data file consisting solely of a string of information in text format, which a website transfers to your web browser located on your computer’s hard drive, either temporarily for the duration of your visit, or sometimes for longer periods, depending on the type of cookie. Cookies perform various functions (for example, distinguishing you from other visitors to the same website or remembering certain things about you, such as your preferences) and are used by most websites to improve your experience as a user.

Each cookie is unique to your browser and contains certain anonymous information. A cookie typically contains the name of the domain from which the cookie originated, the “lifetime” of the cookie, and a value (usually in the form of a randomly generated unique number).

Types of cookies

The main types of cookies that websites may use are described below.

Session cookies

These are temporary cookies that remain in your device’s browser cookie file only for the duration of your visit and are deleted when you close the browser.

Persistent cookies

These remain in your device’s browser cookie file even after you close the browser, sometimes for a year or more (the exact length of time depends on the lifespan of each cookie). Persistent cookies are used when the website administrator may need to know who you are across multiple visits (e.g. to remember your username or your preferences for website customization).

First-party cookies

These are cookies that are installed in your browser and/or on your device’s hard drive by the website you are visiting. This involves assigning a unique identifier to you for the purpose of tracking your navigation on the website. Website operators often use first-party cookies to manage visits and for identification purposes.

Third-party cookies

These are cookies used by third parties, such as social networks, to track your visits to the various websites on which they advertise. The website administrator has no control over these third-party cookies.

Cookies on this website and how to manage them

On this website, we use cookies to improve the experience of using the website by its visitors.

Below is information about the third-party cookies we use on this website, including how to disable them and the effect of disabling them on the functioning of the website. If you would like more information about how to manage certain types of cookies, including how to control or delete them, please visit: www.aboutcookies.org. gv

1) Google Analytics

Google Analytics cookies are performance analysis/tracking cookies that allow us to collect anonymous information about how visitors use our website. These cookies can tell us how many visitors use the website, the time and duration of access, and also provide information about how visitors navigate around the website. This information helps us to improve the way our website works. It is anonymous information and does not contain personal data.

The information collected by Google Analytics cookies about our website is transferred to and stored on Google servers in accordance with Google’s privacy policy.

For more information regarding the Google Analytics service, please click on https://support.google.com/analytics/answer/6004245

You can disable tracking by Google Analytics by clicking on https://tools.google.com/dlpa ge/gaoptout?hl =en=GB

If you disable these cookies, your use of the website will not be counted, nor will it be used in the statistics we collect to improve the services we provide through the website. The website’s functionality will not be affected.

2) Cookies from video service providers (Google, Vimeo, DailyMotion etc.)

These providers may place cookies on your device if you watch videos on our website that they provide to us as an external service.

If you disable these cookies, you may not be able to view embedded videos from our website.

3) Cookies from social networks

Third-party social networks may place cookies on your device if you choose to share material from our website with them by clicking on one of the embedded buttons titled “Share”.

If you disable these cookies, the “Share” feature will not be available.

About this website’s server

All internet traffic (file transfers) between this website and your browser is encrypted and transferred over the HTTPS protocol using SSL (Secure Sockets Layer).

Third-party data processors

We use a number of third parties to process personal data for us. These parties have been carefully selected to comply with the legislation referred to in this text.

Data breaches

For any personal information stored in our database, all necessary measures will be taken to secure it.

We will report any illegal breach of this website’s database or the database of any third party data processor to any and all directly interested parties as well as to the authorities within 72 hours of the breach, provided that it is obvious that personal data stored in identifiable form has been stolen.

Data management

If you wish to have your personal data deleted from our company, please fill out this form.

Data Controller

The data controllers of the RockMedia website are the company’s staff.